PRIVACY POLICY
Olivante Zeytincilik Gıda Sanayi ve Ticaret Ltd. Şti.
(a company incorporated under the laws of the Republic of Türkiye)
Website: www.olivante.com.tr
Email: [email protected]
Phone: +90 540 028 00 10
Address: MASLAK MAH. AOS 55. SK. 42 MASLAK B BLOK SİTESİ NO: 4 İÇ KAPI NO: 542,
SARIYER, İSTANBUL, TÜRKİYE
MERSIS: 0641079289700001
Commercial Registration No: 1097753
Tax Office: Maslak
Tax No: 6410792897
1. Introduction
This Privacy Policy explains how Olivante Zeytincilik Gıda Sanayi ve Ticaret Ltd. Şti. (“Olivante”, “we”, “us”, “our”) collects, uses, stores, discloses, and protects your personal data when you visit or purchase from www.olivante.com.tr(“Website”).
We process all personal data in compliance with:
• KVKK (Turkish Personal Data Protection Law No. 6698)
• GDPR (General Data Protection Regulation – EU/EEA)
• UK GDPR
• CCPA (California Consumer Privacy Act) where applicable
• Other applicable international privacy regulations
By using our Website, you consent to the practices described in this Policy.
2. Data We Collect
We may collect the following categories of personal data:
A. Information You Provide Directly
• Full name
• Contact details (email, phone number, address)
• Account/login details
• Billing and shipping address
• Payment information (processed securely by third-party payment gateways—we do not store card details)
• Customer service messages
• Return/refund requests
B. Automatically Collected Data
When you browse the Website, we automatically collect:
• IP address
• Device type & operating system
• Browser type
• Pages viewed
• Cookies & tracking technologies
• Time spent on the Website
• Referring URLs
C. Cookies & Tracking Technologies
We use cookies for:
• Website functionality
• Shopping cart operation
• Analytics
• Performance measurement
• Personalised ads (only if consent is given)
More details: Cookie Policy
3. Purposes of Processing Personal Data
Your data may be processed for the following legitimate purposes:
A. For Order Processing
• Creating and managing your orders
• Delivering products
• Payment verification
• Sending order confirmation and updates
B. Customer Service & Communication
• Responding to enquiries
• Providing support
• Managing returns & refunds
C. Website Functionality & Security
• Improving website performance
• Preventing fraud
• Ensuring security of transactions
D. Marketing & Personalisation
(Only with explicit consent)
• Sending newsletters
• Displaying personalised ads
• Offering promotions or campaigns
E. Legal Compliance
• Fulfilling obligations under Turkish, EU, UK, and international law
• Responding to lawful requests from authorities
4. Legal Basis for Processing (GDPR)
We process data on the following legal grounds:
• Performance of a contract (order, delivery, support)
• Explicit consent (newsletters, cookies)
• Legitimate interests (security, fraud prevention, analytics)
• Legal obligations (tax, invoicing, regulatory compliance)
5. Sharing & Transfer of Personal Data
We do not sell your personal data.
However, we may share data with:
A. Service Providers (Data Processors)
• Payment processors
• Cargo and logistics companies
• IT infrastructure providers
• Marketing & analytics tools
• Legal or accounting advisors
B. Legal Authorities
Where required by applicable law.
International Data Transfers
Some data may be stored or processed outside Türkiye (EU, USA, UK).
In these cases, we ensure:
• GDPR Standard Contractual Clauses (SCC)
• Adequacy decisions
• Secure transfer mechanisms
6. Data Retention
Your personal data is stored only for the duration necessary for:
• product delivery
• customer service
• legal bookkeeping
• tax obligations (generally 10 years)
• account activity
After the retention period, data is securely anonymised or deleted.
7. Protection & Security Measures
We implement industry-standard security protocols including:
• SSL/TLS encryption
• PCI-DSS compliant payment gateways
• Access control & authorisation systems
• Encrypted databases
• Regular security audits
Despite these measures, no online system is 100% secure.
8. Your Rights
Depending on your jurisdiction (KVKK, GDPR, UK GDPR, CCPA), you may have the right to:
Under GDPR / KVKK:
• Access your data
• Request correction
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent
• Object to processing
• File a complaint with authorities
Under CCPA:
• Request access
• Request deletion
• Request disclosure of data sharing
• Opt-out of sale (we do not sell data)
To exercise rights:
Email: [email protected]
9. Children's Privacy
The Website is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
10. Third-Party Links
Our Website may contain links to third-party sites.
We are not responsible for their privacy practices.
11. Updates to This Policy
We may update this Privacy Policy at any time.
Changes will be posted with a revised “Last Updated” date.
12. Contact Information
For any privacy-related questions or requests:
Olivante Zeytincilik Gıda Sanayi ve Ticaret Ltd. Şti.
MASLAK MAH. AOS 55. SK. 42 MASLAK B BLOK SİTESİ NO: 4 İÇ KAPI NO: 542
SARIYER – İSTANBUL – TÜRKİYE
Email: [email protected]
Phone: +90 540 028 00 10