When Receiving Your Product

Before signing the delivery form, please check the package of your product for any damage or issues. If you notice any damage, missing items, or if the package seal has been tampered with, do not sign any delivery documents. Instead, request the courier to prepare a report and return the package. Once you fulfill this requirement, replacement products will be sent to you immediately. If you accept a damaged or incomplete package, we cannot be held responsible for any damage or missing contents inside. Please notify us of such situations as soon as possible in writing to our **address** or verbally via our **phone number**, including your order reference number.

Customer Service

For any questions regarding your orders or product information, you can reach us from anywhere in Turkey by calling our nationwide phone number *** or by filling out our contact form to submit a support request.